01
Comments
Match a keyword or any comment on selected media—or across the connected account—with an optional public acknowledgement.
01THE THREE SIGNALS
ASUPPORTED TRIGGERS
THREE WAYS
TO BEGIN.
TEXT EVENTS / CURRENT PRODUCTComments, incoming text DMs and Story text replies each enter a defined matching path. Keyword rules and catch-all modes stay explicit.
02
Inbox text DMs
Match a phrase or catch all incoming text DMs. Echoes, receipts and non-text events are not treated as triggers.
03
Story replies
Listen to any Story or a specific Story ID, then match a keyword or any incoming text reply.
02CAPABILITY WALL
BWHAT THE SYSTEM DOES
THE PRODUCT,
WALL TO WALL.
TEN CAPABILITIES / NO INVENTED GATESThese capabilities are current across Starter, Growth and Pro. Plans change operating range and analytics lookback—not the qualitative product.
01
Comments
Match a keyword or any comment on one selected post or Reel—or across the connected account.
Optional public acknowledgement after the private reply succeeds.
02
Inbox DMs
Respond to a keyword or any incoming text DM with one matching active automation.
Text messages only; echoes, receipts and non-text events are ignored.
03
Story replies
Listen to any Story or a specific Story ID, then match a phrase or any text reply.
Keyword rules are evaluated before catch-all Story rules.
04
DM copy
Write the initial text reply once and reuse saved text snippets through DM Templates.
Templates save message copy—not an entire trigger, flow or automation.
05
Smart follow-up
Schedule one condition-aware follow-up from 15 minutes to 12 hours after a successful initial send.
Tracked success or a recipient response can cancel pending work before it sends.
06
Lead gate
Collect a validated email, email + name, or one qualifying answer before delivering the resource.
Every captured lead retains its automation, trigger, content identity and timestamp where available.
07
Tracked links
Attach one or two enabled, labelled destinations from a reusable link library with stored UTMs.
Live Instagram output is text plus labelled tracked URLs, not native buttons.
08
Conversion attribution
Connect observed triggers, successful DMs, signed-link clicks, captured leads and follow-up recovery.
RelayDM reports only observable events; uniqueness is estimated and DM opens are not claimed.
09
Delivery records
Inspect recent automated sends, trigger text, status and tracked-link outcomes.
Conversations is an automation ledger, not a shared social inbox.
10
Audience
Filter recently encountered contacts, interaction recency and click activity, then export the filtered view.
Captured email appears only when an optional flow records one; exports stay workspace-scoped.
03FOCUSED PRODUCT PROOF
CLEAD GATES
CAPTURE.
REVEAL.
CONVERT.
EMAIL · NAME · QUALIFYING QUESTIONChoose the detail that matters before revealing a resource. A user-confirmed follow step is optional and is never presented as follower verification.
PRODUCT TRUTH / LEAD GATE
THE GATE MATCHES THE ASK.
Configure no gate, email, email + name, or one qualifying answer. When a Lead Gate is enabled, RelayDM validates the reply and then reveals the configured resource.
04THE OPERATING RECORD
DAFTER THE SEND
THE MESSAGE IS
NOT THE END.
DELIVERY + CLICK CONTEXTRelayDM retains recent automated send records, lightweight audience context and signed redirect attribution without claiming authenticated identity or revenue attribution.
01TriggerSupported Instagram text event
02MatchKeyword or catch-all rule
03Text DMConfigured reply accepted for sending
04LinkOne or two enabled labelled URLs
05ClickSigned slot + delivery context
06RecordDelivery and estimated click reporting
BOUNDARY / CURRENT PRODUCT
Conversations is an automated-delivery ledger, not a shared inbox or manual reply CRM. Estimated unique clickers are derived from request fingerprints, not verified Instagram identities.
→PRODUCT / START
ROUTE THE NEXT SIGNAL.
Creating a workspace grants no live access. If eligible, verified payment setup starts one payment-backed trial with your Selected Plan limits. The exact provider-scheduled first-charge date is shown before authorization; automatic localized billing begins afterward unless canceled.